There were supposed to be 3 movers show up. I received a call at the time the movers were to arrive that there were only 2 movers because one of the guys had called in. Then, the 2 movers showed up 30 minutes late. We can only reserve our elevator for 2 hours so, with the 30-minute delay and only 2 movers, we went over the allotted 2 hour time frame by an hour. They were able to send another mover to unload at our drop off location. We paid a lower rate per hour based on there only being 2 movers, however, this caused the move to take much longer.